Effective Date: 1 December 2025
Welcome to Service Guys. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services in Ontario, Canada.
By using our website or services, you consent to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Address or service location
Message or service request details
This information is collected when you submit a contact form, request a quote, book a service, or contact us by phone.
Phone calls may be tracked or recorded for quality assurance, training, and service improvement purposes. Call tracking data may include phone numbers, call duration, and call recordings (if applicable).
We automatically collect certain information when you visit our website, including:
IP address
Browser type and device information
Pages visited and time spent on the site
Referring URLs
This data helps us understand how users interact with our website.
We use cookies and similar technologies to:
Improve website functionality and user experience
Analyze website traffic using Google Analytics
Measure conversions and advertising performance through Google Ads
Enable remarketing and advertising optimization
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
We use your information to:
Provide and deliver our services
Respond to inquiries and service requests
Schedule appointments and communicate service updates
Improve our website, services, and customer experience
Measure advertising effectiveness and conversions
Comply with legal and regulatory requirements
We do not sell your personal information.
We may share your information with trusted third parties, including:
Service providers (hosting, analytics, call tracking, CRM tools)
Google services (Google Analytics, Google Ads)
Legal or regulatory authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we take data protection seriously.
Under Canadian privacy law (PIPEDA), you have the right to:
Access your personal information
Request corrections to inaccurate data
Withdraw consent where applicable
Request deletion of your personal information (subject to legal requirements)
To exercise these rights, please contact us using the details below.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Service Guys
Ontario, Canada
📧 Email: Info@ServiceGuys.ca
📞 Phone: 647-797-5444